We do not offer returns or exchanges on digital fonts.
We do warranty our digital fonts against defects that render them unusable within the intended system environment. There are some functionalities that may not be available in certain operating systems or applications. We advise you to understand the capabilities of your computer and the applications you use. If you have any general questions regarding compatibility or specific questions regarding the use of any TypeTrust font, please do not hesitate to submit your inquiry through the webmail form on our contact page.
The Collection of Personal Information
When you engage in certain activities on this site, we may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, we may ask that you provide us personal information, such as: your name, address, phone number, e-mail address and if you download products we will require your credit card details.
How Your Personal Information Is Used
We collect your information in order to record and support your participation in the activities you select. If you order a product that is to be electronically downloaded, the information is used to verify credit cards, issue license documents, deliver the items ordered, and to maintain your order history.
Protection of Your Personal Information
The information that you provide is protected in several ways. Access by you to your personal information is available through a password and unique customer ID that you provide. We use your email address for this ID. In addition, your personal information resides on a secure server that only select personnel may access via password. We protect your credit card information at the time of purchase using SSL and other data encryption methods required for PCI compliance which have been developed to prevent unauthorized parties from intercepting such transmissions. Credit card data is held only during the transaction process and is not stored permanently on our secure server.
When you visit this website you can view most content anonymously and access most information without revealing any part of your identity. Our shopping cart system requires the use of "cookies" to track your item selections and other navigational information. A cookie is small piece of data that is transferred to your browser by a server and can only be read by the server that gave it to you. It functions as your identification card, helping to correlate your passwords, purchases, and preferences to your personal browser. It cannot be executed as code or deliver viruses.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the option to decide whether to accept it. For web pages that require an authorization, cookies are not optional. Users who choose not to accept cookies will not be able to use all functions properly.
Updating Your Personal Information
You have the right to access and update your personal information and privacy preferences at any time via the "Account" page. You may also submit any changes to your personal information and preferences by writing or calling us at:
1215 Romney Drive
Pasadena, CA 91105